Anna Klaassen Digital designer / Visual artist

Open Banking Project

3D modelled hand holding a phone with wireframe screen
︎︎︎ 2022

︎︎︎ UX
︎︎︎ Mobile

  • Low-fidelity screens
  • Business idea validation
  • Report
  • Showcase
My tasks
  • Gathering user research and insights
  • Data analysis
  • Low-fidelity prototyping
  • Report writing
  • Showcase presenting
  • Balsamiq
  • Miro

flat lay of final wireframes

Final wireframes used for user testing


In this project we had to help a confidental client bank explore, prototype and test a new business idea to help grow their Main Financial Institude (MFI). The proposed concept would allow customers to easily move several existing bank accounts including their data regarding their bills, debits etc. to the clients bank. Once this switch has taken place they will be rewarded with various incentives and  rewards when completing transactions. This idea would allow for a personalised banking experience and removing the stress of moving banks.


  1. Established clear objectives
  2. Created assumptions based on existing data
  3. Created 8 wireframe screens to be used during user testing as a visual aid
  4. Conducted user interviews to test assumptions, product interest and rewards. Also gained an understanding of the likes and dislikes from the customer about online banking and data collection.
  5. Anaylised data through various research methods including affinity mapping. And used the findings to validate assumptions, user experience of the wireframe and concept.
  6. Made recommendations based from the findings.
  7. Reported to stakeholders and showcased project to the business.